|MultiCare Consulting Services provides revenue cycle assessment, strategy, and optimization assistance for healthcare providers. We focus on implementing and enhancing targeted strategies within the revenue cycle to provide maximum financial and operational benefit through measurable and sustainable results.||Unlike other revenue cycle consulting firms that simply advise on best practice solutions, MultiCare Consulting Services has demonstrated sustained results through its relationship with MultiCare Health System, ranked fourth most-integrated health system in the nation by SDI.|
"MCS exhibited very good leadership and interpersonal skills with all levels of staff, helping them see the possibilities in changing processes and making improvements."
Karen Shepard - Chief Financial Officer
"From the moment the MultiCare Consulting Services team arrived on-site, they conducted themselves in a professional manner. At every step in the process the MCS team truly demonstrated their skill and expertise with regards to the risk areas we needed to address prior to our go-live activities. MCS applied real world knowledge to a complex set of issues which contributed to our overall success with the project."
Steve Bush- Chief Financial Officer
“The MultiCare Consulting Services (MCS) team was dedicated to see Metro achieve success. Unlike other consulting firms that simply pull data, write a report, and leave, MCS worked side by side with the Metro management team and the front line staff. Not only were improvements identified, but MCS rolled up their sleeves and developed a strategy for change. MCS delivered a re-focused, metric driven, results oriented culture that has positioned Metro for long-lasting success.”
Marcia Prenger - PFS Director
“MCS is outstanding! I have worked with several consulting companies in my career (34 years), and the MCS team was the best. I thoroughly enjoyed working with MCS."
Donna Nielsen, Director Patient Administration
“MCS was a fixture in the business office, ensuring that the team was set-up for sustainable success. They trained our staff multiple times to ensure the processes were hard-wired in the day-to-day activities."
Jacquie Shay - PFS Director
“MultiCare’s approach to change management enables the organization to gain full financial benefit of the [EMR] implementation.”
Judy Edwards - System Director, Health Information Management
“The results led to stability in the numbers with better than average metrics including maintaining the baseline and not taking a dip in revenue after go-live.”
Mike Crofton - Vice President of Finance
“MultiCare has fully integrated into our environment, taking pressure off internal resources and providing guidance and structure.”
Jane Motes - System Director Revenue Cycle
“MCS has extensive knowledge of hospital operations and the ability to deliver results”
Mark Benedum - Chief Executive Officer
“I would urge others to consider the extreme value that MCS will bring their HIS implementation. MCS has flawlessly aided our implementation bringing many assets to our project. Their sharing of lessons learned, tools, processes and project guidance enabled us to move from a state of uncertainty to a state of confidence about our implementation’s success.”
Jennifer Skinner, Director Organizational Effectiveness and Corporate Education
Mr. Morris is a Managing Director with MultiCare Consulting Services. He specializes in net revenue improvement and business process transformation solutions in all areas of the revenue cycle.