St. Charles Health System - Bend, Oregon

"MCS exhibited very good leadership and interpersonal skills with all levels of staff, helping them see the possibilities in changing processes and making improvements."

Karen Shepard - Chief Financial Officer

Tucson Medical Center - Tucson, Arizona

"From the moment the MultiCare Consulting Services team arrived on-site, they conducted themselves in a professional manner. At every step in the process the MCS team truly demonstrated their skill and expertise with regards to the risk areas we needed to address prior to our go-live activities. MCS applied real world knowledge to a complex set of issues which contributed to our overall success with the project."

Steve Bush- Chief Financial Officer

Metro Health - Grand Rapids, Michigan

“The MultiCare Consulting Services (MCS) team was dedicated to see Metro achieve success. Unlike other consulting firms that simply pull data, write a report, and leave, MCS worked side by side with the Metro management team and the front line staff. Not only were improvements identified, but MCS rolled up their sleeves and developed a strategy for change. MCS delivered a re-focused, metric driven, results oriented culture that has positioned Metro for long-lasting success.”

Marcia Prenger - PFS Director

Tuality Healthcare - Hillsboro, Oregon

“MCS is outstanding! I have worked with several consulting companies in my career (34 years), and the MCS team was the best. I thoroughly enjoyed working with MCS."

Donna Nielsen, Director Patient Administration

Grays Harbor Community Hospital - Aberdeen, Washington

“MCS was a fixture in the business office, ensuring that the team was set-up for sustainable success.  They trained our staff multiple times to ensure the processes were hard-wired in the day-to-day activities."

Jacquie Shay - PFS Director

St. Luke's Health System - Boise, Idaho

“MultiCare’s approach to change management enables the organization to gain full financial benefit of the [EMR] implementation.”

Judy Edwards - System Director, Health Information Management

TriHealth - Cincinnati, Ohio

“The results led to stability in the numbers with better than average metrics including maintaining the baseline and not taking a dip in revenue after go-live.”

Mike Crofton - Vice President of Finance

St. Luke's Health System - Boise, Idaho

“MultiCare has fully integrated into our environment, taking pressure off internal resources and providing guidance and structure.”

Jane Motes - System Director Revenue Cycle

Highline Medical Center - Burien, Washington

“MCS has extensive knowledge of hospital operations and the ability to deliver results”
Mark Benedum - Chief Executive Officer

TriHealth - Cincinnati, Ohio

“I would urge others to consider the extreme value that MCS will bring their HIS implementation. MCS has flawlessly aided our implementation bringing many assets to our project. Their sharing of lessons learned, tools, processes and project guidance enabled us to move from a state of uncertainty to a state of confidence about our implementation’s success.”

Jennifer Skinner, Director Organizational Effectiveness and Corporate Education